Seasonal Safety Tips: 3 Common Gas Fireplace Problems You Can Prevent with Annual Service

December 18, 2025

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When winter settles in across Ontario, there’s nothing like the steady warmth of a gas fireplace to keep you comfortable. But if you want the most out of this appliance, you’ll need to commit to seasonal maintenance. While gas fireplaces burn cleaner and require far less upkeep than wood-burning units, they’re still mechanical systems that require regular servicing to stay safe and reliable. 


Knowing what to watch for also helps protect your fireplace and your home. Here are three common problems with gas fireplaces and how a Dows ClimateCare WeCare Maintenance Plan can help.

#1 – Buildup and Soot 

Even in a clean-burning gas fireplace, dust, dirt, pet hair, and even insects can accumulate over time and begin to clog the burner ports and orifices. When that happens, the fireplace can’t burn fuel properly, leading to poor combustion and visible soot. 


Unlike wood-burning fireplaces (where soot is expected), any soot on the glass or inside the firebox of a gas unit is a warning sign. It can indicate deteriorating ceramic logs, blocked burner passages, or incomplete combustion, all of which affect performance and safety. If you notice the glass darkening or a buildup forming, it’s time to schedule service right away. 

#2 – Wear and tear on components 

Gas fireplaces may look simple from the outside, but inside, they rely on mechanical parts that experience wear every time the unit cycles on and off. Over a season, that wear can affect how safely and reliably the fireplace operates. 


Examples of critical parts that need inspection and cleaning include: 


  • Valves and gas connections (to avoid potential leaks) 
  • Thermocouple and thermopile 
  • Ignition and pilot assembly 
  • Fan and controls 


When these parts begin to fail or fall out of adjustment, the result can be anything from hard starts and weak flames to poor performance, or, in rare cases, safety risks such as fire or gas ignition issues. A WeCare Maintenance Plan catches small problems early, long before they lead to costly repairs while ensuring the safety of you and your loved ones.

#3 – Venting and chimney issues 

Blocked or restricted venting is another common issue, often caused by animals and nests (like birds, squirrels, raccoons, or bats) finding their way into chimney flues or exterior vents. When nest materials build up, or an animal becomes trapped, odours and ventilation problems quickly follow. 


High-efficiency gas fireplaces can also contribute to venting concerns, as they pull more heat into the home and leave cooler flues behind. That cooler air increases condensation, and when moisture mixes with combustion gases, it can create a corrosive environment that damages liners, mortar, and surrounding brickwork. Staying ahead of venting issues with annual inspections helps protect both your fireplace and the structure around it.

What’s included in a Gas Fireplace WeCare Maintenance Plan 

A professional gas fireplace maintenance visit covers far more than a quick cleaning — it’s a full 22 point inspection to ensure every part of the system is operating safely and efficiently. Core service tasks include: 


  • Complete inspection of all system components 
  • Check and adjust the pilot light 
  • Clean and, if needed, reposition or replace ceramic logs 
  • Inspect thermopile, thermocouple, fan, venting, and thermostat 
  • Confirm safe gas pressures and leak-free connections 


Because many issues start small and out of sight, a trained technician can catch problems a homeowner wouldn’t typically notice.

When to Schedule Gas Fireplace Maintenance

Gas fireplaces should be serviced once per year, ideally before the heating season begins, to ensure they’re ready for steady use. You should also book a service any time you notice these warning signs: 


  • Soot on the glass or unusual smells 
  • A fireplace that won’t start or produces irregular flames 
  • Recent renovations or work that may have affected the venting system 

Book a Gas Fireplace Precision Tune-up with Dows ClimateCare

If it’s time for your annual fireplace checkup or you’ve noticed signs it needs attention, Dows ClimateCare is here to help. Get a free quote if you’re ready to book your maintenance visit.

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If you’re planning an upgrade (or trying to avoid a surprise leak), the life expectancy of water heaters is something you’ll want to understand. In Canada, conventional tank-style water heaters generally last about a decade (sometimes longer with great water quality and maintenance), while modern tankless models can reach two decades or more with proper care. This post explains how and why lifespans differ, the wear-and-tear patterns to watch, what maintenance really adds to service life, how insurance and warranties factor in, and how to choose between tank and tankless for your household’s needs. What Appliance “Life Expectancy” Really Means A manufacturer’s warranty is not the same as expected service life. Warranties (often 6–12 years for tanks; longer heat-exchanger warranties for many tankless models) indicate how long the maker will stand behind key components. It’s not a promise of f ailure at year 13. Real lifespan depends on usage, water quality, installation quality, and maintenance. Dows ClimateCare sees a typical practical range of ~10–15 years for tanks and ~20 years for tankless, in line with Canadian utility guidance. Typical Canadian Water Heater Lifespans Tank (gas or electric): about 10–15 years in Canadian conditions Tankless (gas): about 20 years on average with proper maintenance. Heat Pump Water Heater (hybrid tank): efficiency standout; lifespan often similar to electric tanks, with maintenance needs for filters/condensate and adequate space/air volume. Why Hot Water Tanks And Tankless Heaters Wear Differently Tank Water Heaters: Corrosion And Sediment Are The Enemies Steel tanks are lined and protected by a sacrificial anode rod . Over time, that rod depletes. Once it’s spent, corrosion accelerates inside the tank. Add sediment buildup from hard water, and you get hotter spots, noise (popping/rumbling), and stress on the glass lining, which eventually leads to leaks. Proactive anode checks and periodic tank flushing slow this arc. Many Canadian utilities note a practical replacement window near the 10–15 year mark because corrosion risk rises sharply after that point. Tankless Water Heaters: Watch for Scaling And Flow With no storage tank to rust through, the main wear item is the heat exchanger. Hard water scale insulates heat transfer surfaces, forces higher burner or element output, and can trigger error codes. Annual (sometimes biannual) descaling in hard-water areas keeps efficiency and extends life; Canadian manufacturers explicitly recommend professional descaling. Well-maintained tankless units commonly reach ~20 years in Canadian guides, but neglected scale in hard-water regions will cut that short. Policy Context: Insurance, Codes, And Risk Even if a tank still “heats,” many Canadian insurers tighten coverage or require replacement at around 10 years because of the water-damage risk if a tank fails. It’s common to see exclusions , higher deductibles, or coverage refusals for older tanks, so check your policy. Gas-fired appliances also fall under provincial safety regimes. Bodies like TSSA in Ontario emphasize regular servicing and the importance of pressure relief valves being installed and functional. Factors That Shorten Or Extend Service Life Water Quality (Hardness): Hard water accelerates scale (tank and tankless). Treatment and maintenance meaningfully extend life. Usage Profile: Large families, recirculation loops, and high setpoints mean more run-time and wear. ( NRCan notes domestic hot water is a major energy load; efficiency and operation choices matter.) Installation Quality: Proper venting, gas sizing, condensate handling, and combustion air (for gas) prevent chronic stress. ClimateCare members are trained to these standards. Maintenance: Tanks: annual flush; anode inspection every few years; test the T&P valve. Tankless: clean inlet screens, verify combustion/venting, and descale per water hardness. Tanks: Pros, Cons, And Real-World Life Expectancy Pros: Lower upfront cost; simple, widely serviceable; works with existing plumbing. Cons: Corrosion risk; standby heat loss; higher flood risk on failure; space required. Life Expectancy: Plan for 10–15 years; replace proactively near the insurer’s age limit to avoid coverage surprises. Maintenance Needs: Annual draining/flushing to remove sediment; anode checks; verify temperature/pressure relief operation. These steps reduce overheating and internal rusting that shorten life. Tankless: Pros, Cons, And Real-World Life Expectancy Pros: Long life potential (~20 years average); compact; high efficiency; endless hot water (within flow limits). Cons: Higher upfront; needs correct gas line/venting; scale control is essential for longevity; cold-climate inlet temperatures may require sizing for peak flow or recirculation strategies. Life Expectancy: 20+ years with proper servicing. Book annually at least. Maintenance Needs: Annual professional descaling in hard-water areas; clean inlet water/air filters; verify condensate neutralizer (for condensing models). These help the heat exchanger last decades. Heat Pump Water Heaters (Hybrid Tanks): Where They Fit These units pull heat from the air to warm water but can switch to electric elements for faster heating. They’re “hybrid” because they use both air-source heating and electric resistance heating in one system. 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Dows’ own guide flags 10–20 years as an overall outer range depending on care and conditions. How To Choose—No “One Right Answer” Use this quick framework with your Dows advisor: Household Pattern: Large families with simultaneous showers/laundry may need higher tankless flow, a recirculation solution, or a larger tank. Water Quality: Hard water? Budget for treatment and descaling (tankless) or more frequent flush/anode checks (tank). Space & Venting: Tight utility rooms, sidewall clearances, and vent routes can favour one option over another—Dows assesses onsite. Fuel & Rates: Natural gas availability, electricity prices, and off-peak plans influence lifetime cost; HPWHs can shine on electric. Risk Tolerance: If a basement flood would be catastrophic, a proactive tank replacement or a tankless upgrade may be worth it, given insurance realities. Cost And Risk: Total Ownership View of Each Upfront: Tanks win on purchase/installation cost. Financing is often available as well. Operating Cost: Tankless and HPWHs typically spend less over time, especially with high usage. NRCan/utility guidance supports the energy advantage of tankless and HPWHs vs. standard tanks. Failure Risk: Tanks can leak and cause water damage at end-of-life; insurers often enforce replacement age limits. Tankless failures are more likely to be no-heat events rather than damaging floods. What To Expect On Installation Day (And After) Site Prep & Permits: Proper gas sizing, venting clearances, and drainage/condensate handling (for condensing/tankless). ClimateCare members follow manufacturer instructions and Canadian codes. Commissioning: Gas pressure/combustion checks, leak tests, flow verification, and control setup matter for lifespan and warranty. Owner Orientation: We’ll review maintenance intervals (flush or descale), setpoints, and what to watch/listen for so small issues don’t become expensive ones. Then we can enroll you in a maintenance plan so it stays on schedule. Upgrade Your Hot Water with Dows ClimateCare Today  When you understand the life expectancy of water heaters, there’s no “gotcha” at year ten. If you want a tailored plan (and no surprises), talk to Dows ClimateCare for an assessment, right-sized options, and a maintenance schedule that keeps your next water heater on the long end of its lifespan. Dows has served Kingston, Trenton, Belleville and area for decades with hot water solutions, maintenance plans, and answers on home comfort. Contact us today to upgrade your tank or tankless system.