Emergency Service

Sometimes the unexpected happens. No heat, no hot water, no air conditioning? No problem! Call the experts at Dows ClimateCare for fast, friendly and reliable service.

What’s Wrong With Your Fireplace?

At Dows ClimateCare, we’re committed to not only helping you choose the best, most efficient gas fireplace for your home, budget and personal preferences, but to also providing you with top-of-the-line service, including:


The pilot light is on but as soon as you release the button, it goes out?


The pilot is running but the main burner won’t light?


The pilot won’t ignite at all? The heat output isn’t what it should be?

Dows ClimateCare will visit your home to determine the cause of the problem and give you a quick quote on the repair.

captain comfort with wrench for furnace repair

If you already subscribe to a fireplace maintenance plan, your issue might be remedied with a simple annual service, including:

  • A cleaning of the gas logs and removal of soot.
  • Pilot inspection and flame adjustment.
  • Review of thermopile, thermocouple, vents and blowers.
  • A complete system review, including a 22 point maintenance checklist.

If you don’t already have one, ask us to bring a carbon monoxide alarm to plug in an inconspicuous area of your home. It’s an important protection for every family in a home with a gas fireplace.

SAVE 20% on Fireplace Repairs and Inspections

Most fireplace manufacturers claim their fireplaces will last 20 years or more, and most should. But in that time frame, it’s almost certain some sort of repair will be needed. Regular fireplace maintenance goes a long way to preventing the need for repairs. As an added bonus, WeCare Maintenance Plan members receive a 20% discount on any repairs when and if the need arises.

Here are the top 3 concerns and solutions

Dows ClimateCare is your best sources for fireplace repair:

  • ClimateCare members are trained to repair every gas fireplace out there, and update their training when new technologies enter the market.
  • We are a local business owner, so you’re supporting the local economy.
  • Straightforward pricing, because cost is almost always the first thing our customers want to know.
  • Dows ClimateCare follows strict quality standards outlined by the ClimateCare cooperative. This means you’re getting the most up-to-date technical knowledge and superb customer service practices.
Contact us today and see why so many of your neighbours already trust us for fireplace repairs and other HVAC services.
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